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How to split a PNR (Cryptic)

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How to split a PNR (Cryptic)

Updated 05/12/2024 | 142474 Views

Product(s):	Amadeus Selling Platform Connect, Amadeus Web Services
Topic(s):	PNR
Summary:	This article explains how you can split passengers from a non-group PNR.

Procedure

Important: Verify with the airline whether they allow the split of a PNR.

How to split a single passenger

To split a passenger, enter SP, followed by the passenger number. For example, enter:
SP1

--- TST RLR ---
RP/BRUXXXXXX/BRUXXXXXX            AB/SU   3DEC24/1018Z   4DDU8U
BRUXXXXXX/1234AB/3DEC24
  1.JOHNSON/BRANDON(CHD/20MAR20)   2.SMITH/JOHN MR
  3.SMITH/MARK MR
  4  BA 015 Y 25JAN 6 LHRSYD HK3  2110 0655  27JAN  E  BA
  5  BA 016 S 04FEB 2 SYDLHR HK3  1620 0525  05FEB  E  BA

System response:

--- TST RLR ---
-ASSOCIATE PNR-
RP/BRUXXXXXX/BRUXXXXXX            AB/SU   3DEC24/1018Z   XXXXXX
  1.JOHNSON/BRANDON(CHD/20MAR20)
  2  BA 015 Y 25JAN 6 LHRSYD HK1  2110 0655  27JAN  E  BA
  3  BA 016 S 04FEB 2 SYDLHR HK1  1620 0525  05FEB  E  BA
  4 AP DREAM TRAVEL
  5 TK TL20JAN/BRUXXXXXX
  6 SSR CHLD BA HK1 20MAR20
  7 FE PAX CARRIER RESTRICTION APPLY PENALTY APPLIES/S2-3
  8 FP CASH
  9 FV PAX BA/S2-3
  * SP 03DEC/ABSU/BRUXXXXXX-4DDU8U

ASSOCIATE PNR is added to the header of the split PNR and there is no record locator yet (XXXXXX).
All fields from the parent PNR are automatically transferred.
Elements associated to the spit passenger are transferred to the associate PNR.
*SP (split) element is added, including the agent sign, the duty code, the office ID, and the record locator of the parent PNR.

Enter a received from element. For example, enter:
RFMR SMITH

Enter EF to end and file the PNR.

System response:

--- TST RLR ---
-PARENT PNR-
RP/BRUXXXXXX/BRUXXXXXX            AB/SU   3DEC24/1018Z   4DDU8U
BRUAB0909/1234AB/3DEC24
  1.SMITH/JOHN MR   2.SMITH/MARK MR
  3  BA 015 Y 25JAN 6 LHRSYD HK2  2110 0655  27JAN  E  BA
  4  BA 016 S 04FEB 2 SYDLHR HK2  1620 0525  05FEB  E  BA
  5 AP DREAM TRAVEL
  6 TK TL20JAN/BRUXXXXXX
  7 FE PAX CARRIER RESTRICTION APPLY PENALTY APPLIES/S3-4/P1-2
  8 FP CASH
  9 FV PAX BA/S3-4/P1-2
  * SP 03DEC/MMSU/BRUXXXXXX-4DD5LL

PARENT PNR is added to the header of the original PNR.
*SP element is added, including the date of the split, the agent sign, the office ID, and the record locator of the associate PNR.

Enter a received from element. Enter, for example:
RFMR SMITH

Enter ET to finalize the split.

System response:

ET
END OF TRANSACTION COMPLETE - 4DDU8U SP-4DD5LL

Important: Be sure to finalize the split before you modify the PNRs, to avoid synchronization issues with the airline.

Note: If you receive the warning SECURE FLT PASSENGER DATA REQUIRED FOR TICKETING PAX after the EF entry, enter EF again. This will file the PNR and end the transaction in the parent PNR.

How to split multiple passengers

To split multiple passengers, separate the passenger numbers by a comma (,) for multiple elements or a dash (-) for a range of passengers. For example:

To split passengers 1, 3, and 5, enter:
SP1,3,5
To split passengers 3 to 6, enter:
SP3-6
To split passengers 1 and 3 and the range of passengers from 5 to 8, enter:
SP1,3,5-8

How to transfer and retain PNR elements

When you split a PNR, elements associated to the passengers being split are transferred to the new PNR.

PNR elements without advice codes, status codes, and passenger associations are normally duplicated in the split PNR. You can manually retain elements in the original PNR or transfer them to the associate PNR.

To retain elements in the parent PNR, enter the element number followed by .0
To transfer the element to the associate PNR, enter the element number followed by .1

How to proceed

--- RLR ---
RP/BRUXXXXXX/BRUXXXXXX            AB/SU   3DEC24/1313Z   4DXX9T
BRUXXXXXX/1234AB/3DEC24
  1.BRONSON/MARC MR   2.GLORY/BEN(CHD/20MAR20)
  3.GLORY/JENNA MRS   4.SMITH/JOHN MR
  5  BA 015 Y 20JAN 1 LHRSYD HK4  2110 0655  22JAN  E  BA
  6  BA 016 Y 26JAN 7 SYDLHR HK4  1620 0525  27JAN  E  BA
  7 AP DREAM TRAVEL
  8 TK TL10JAN/BRUXXXXXX
  9 SSR CHLD BA HK1 20MAR20/P2
 10 RC BRUXXXXXX-W/DO NOT ACCEPT CREDIT CARD OF PASSENGER GLORY
       JENNA
 11 RM BRONSON MARC WISHES A WINDOW SEAT
 12 RM JENNA AND BEN MUST SEAT TOGETHER
 13 RM MR SMITH NEEDS A TAXI UPON ARRIVAL IN SYD

In above PNR, you need to split passengers 1 and 4, retain element 10 in the parent PNR and transfer element 11 to the associate PNR.

--- RLR ---
-PARENT PNR-
RP/BRUXXXXXX/BRUXXXXXX            AB/SU   3DEC24/1322Z   4DXX9T
BRUXXXXXX/1234AB/3DEC24
  1.GLORY/BEN(CHD/20MAR20)   2.GLORY/JENNA MRS
  3  BA 015 Y 20JAN 1 LHRSYD HK2  2110 0655  22JAN  E  BA
  4  BA 016 Y 26JAN 7 SYDLHR HK2  1620 0525  27JAN  E  BA
  5 AP DREAM TRAVEL
  6 TK TL10JAN/BRUXXXXXX
  7 SSR CHLD BA HK1 20MAR20/P1
  8 RC BRUXXXXXX-W/DO NOT ACCEPT CREDIT CARD OF PASSENGER GLORY
       JENNA
  9 RM JENNA AND BEN MUST SEAT TOGETHER
 10 RM MR SMITH NEEDS A TAXI UPON ARRIVAL AT SYD
 11 FP CASH
  * SP 03DEC/ABSU/BRUXXXXXX-4D44FF

Enter SP with the passenger and element numbers, as follows:
SP1,4,10.0,11.1

Entry	Description
`SP1,4`	Split passengers 1 and 4
`,10.0`	Retain element 10 in parent PNR
`,11.1`	Transfer element 11 to associate PNR

System response:

--- RLR ---
-ASSOCIATE PNR-
RP/BRUXXXXXX/BRUXXXXXX            AB/SU   3DEC24/1322Z   XXXXXX
  1.BRONSON/MARC MR   2.SMITH/JOHN MR
  3  BA 015 Y 20JAN 1 LHRSYD HK2  2110 0655  22JAN  E  BA
  4  BA 016 Y 26JAN 7 SYDLHR HK2  1620 0525  27JAN  E  BA
  5 AP DREAM TRAVEL
  6 TK TL10JAN/BRUXXXXXX
  7 RM BRONSON MARC WISHES A WINDOW SEAT
  8 RM JENNA AND BEN MUST SEAT TOGETHER
  9 RM MR SMITH NEEDS A TAXI UPON ARRIVAL AT SYD
 10 FP CASH
  * SP 03DEC/MMSU/BRUXXXXXX-4DXX9T

Enter a received from element. For example, enter:
RFMR BRONSON

End and file the PNR. Enter:
EF

Enter a received from element again. Enter, for example:
RFMR BRONSON

Finalize the split. Enter:
ET

END OF TRANSACTION COMPLETE - 4DXX9T SP-4D44FF

Retrieve either the parent or associate PNR with the RT entry. Enter, for example:
RT4DXX9T

--- AXR RLR ---
RP/BRUXXXXXX/BRUXXXXXX            AB/SU   3DEC24/1414Z   4DXX9T
BRUXXXXXX/1234AB/3DEC24
  1.GLORY/BEN(CHD/20MAR20)   2.GLORY/JENNA MRS
  3  BA 015 Y 20JAN 1 LHRSYD HK2  2110 0655  22JAN  E  BA
  4  BA 016 Y 26JAN 7 SYDLHR HK2  1620 0525  27JAN  E  BA
  5 AP DREAM TRAVEL
  6 TK TL10JAN/BRUXXXXXX
  7 SSR CHLD BA HK1 20MAR20/P1
  8 RC BRUXXXXXX-W/DO NOT ACCEPT CREDIT CARD OF PASSENGER GLORY
       JENNA
  9 RM JENNA AND BEN MUST SEAT TOGETHER
 10 RM MR SMITH NEEDS A TAXI UPON ARRIVAL AT SYD
 11 FP CASH
  * SP 03DEC/ABSU/BRUXXXXXX-4D44FF

The AXR (associated cross reference record) tag in the header of the PNR indicates that a split has been done and that associated PNRs exist.

To display the list of associated PNRs, enter:
RTAXR

  AXR FOR PNR:                              4DXX9T    03DEC 1514
  1.BRONSON/MARC- 2    4D44FF
  2.GLORY/BEN(CH- 2      *
  3.GLORY/JENNA - 2      *
  4.SMITH/JOHN M- 2    4D44FF

The asterisk (*) indicates that the passenger belongs to the PNR that was used to retrieve the AXR, in this case 4DXX9T.

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