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null How to split a PNR
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How to split a PNR

Procedure

You can use the split function to rebook a separate itinerary for one or more passengers in the same PNR. In doing so, the System creates a new PNR with the new information. The original PNR is tagged as PARENT PNR and the new PNR is tagged as ASSOCIATE PNR.

Important : In order to avoid synchronisation  issues contact the airlines first before performing a split.

A PNR is split:

  • Automatically by the System as a result of a non-homogeneous condition when the PNR is created
  • Manually by an agent

Split a single name element

To split one Name element, enter the transaction code SP followed by the Name element number. We will use this PNR example to illustrate:

--- RLR ---
RP/MIAXXXXXX/MIAXXXXXX            GZ/SU   5MAR1x/2207Z   RECLOC
  1.PAXXXXXX/TIM   2.PAXXXXXX/ANNE
  3  6X 100 Y 14OCT 1 FLLEWR HK2        1   850A1133A   *1A/E*
  4  6X2375 Y 20OCT 7 EWRFLL HK2        B   800A1102A   *1A/E*
  5 AP FLL-XXX-XXX-XXXX-H/P2
  6 AP FLL-XXX-XXX-XXXX-H/P1
  7 TK TL05MAR/MIAXXXXXX
  8 SSR VGML 6X HN1/S3/P1
  9 SSR VGML 6X HN1/S4/P1
 10 SSR LSML 6X HN1/S3/P2
 11 SSR LSML 6X HN1/S4/P2

1. To split passenger one, enter: SP1.

Component Identifies
SP Split transaction code
1 Element number 1

System response:

-ASSOCIATE PNR-
RP/MIAXXXXXX/MIAXXXXXX            GZ/SU   5MAR1x/2207Z  XXXXXX
  1.PAXXXXXX/TIM
  2  6X 100 Y 14OCT 1 FLLEWR HK1        1   850A1133A   *1A/E*
  3  6X2375 Y 20OCT 7 EWRFLL HK1        B   800A1102A   *1A/E*
  4 AP FLL-XXX-XXX-XXXX-H
  5 TK TL05MAR/MIAXXXXXX
  6 SSR VGML 6X HN1/S2
  7 SSR VGML 6X HN1/S3
  * SP 05MAR/GZSU/MIAXXXXXX-RECLOC

The System:

  • Added the term ASSOCIATE PNR to the header line
  • Indicated xxxxxx in the record locator area
  • Automatically copied over all fields that were in the other PNR
  • Elements that were passenger associated to the split names in the original PNR are transferred to the associate PNR

2. Enter a Received From element: RFMR PAXXXXXX

3. End and file the split record: EF

Component Identifies
EF End and File transaction code

System response:

-PARENT PNR-
RP/MIAXXXXXX/MIAXXXXXX            GZ/SU   5MAR1x/2207Z   RECLOC
MIAXXXXXX/2775GZ/5MAR1x
  1.PAXXXXXX/ANNE
  2  6X 100 Y 14OCT 1 FLLEWR HK1        1   850A1133A   *1A/E*
  3  6X2375 Y 20OCT 7 EWRFLL HK1        B   800A1102A   *1A/E*
  4 AP FLL-XXX-XXX-XXXX-H
  5 TK TL05MAR/MIAXXXXXX
  6 SSR LSML 6X HN1/S2
  7 SSR LSML 6X HN1/S3
  * SP 05MAR/GZSU/MIAXXXXXX-RECLOC

The System:

  • Added the term PARENT PNR to the header line
  • Retained the record locator of the original PNR
  • Added a new line (* SP) to his PNR indicating that this PNR has been split, the date of the split, the agent sine who made the split, the Office ID, and the record locator of the associate PNR

In case you receive the following Warning Message after the EF entry, plse refer to the example below the warning messages for workaround.

WARNING: SECURE FLT PASSENGER DATA REQUIRED FOR TICKETING PAX 1-2
WARNING: SV REQUIRES TICKET ON OR BEFORE 15MAY:1100/S3,5-7


--- RLR ---                                                                     
RP/SYD1A0xx/SYD1A0xxx            HG/SU  12MAY17/0834Z   xxxxxx                
SYD1A0xxx/0610HG/12MAY17                                                       
  1.JOxx/HANNAH MS(INF/BABY/10JUN16)   2.JOxx/KARLO MR                          
  3  TG 476 Y 10JUN 6 SYDBKK HK2  1000 1620  10JUN  E  TG/NOC3Z9               
  4 AP SYD +61289647811 - AMADEUS PACIFIC - CSC NSW AU - A                     
  5 TK OK12MAY/SYD1A098R                                                        
  6 SSR INFT TG HK1 JOSE/BABY 10JUN16/S3/P1                                    
  7 OPW-19MAY:1100/1C7/TG REQUIRES TICKET ON OR BEFORE                         
        20MAY:1100/S3                                                          
  8 OPC-20MAY:1100/1C8/TG CANCELLATION DUE TO NO TICKET/S3                     
>sp2

--- RLR ---                                                                    
-ASSOCIATE PNR-                                                                
RP/SYD1A098R/SYD1A098R            HG/SU  12MAY17/0834Z   XXXXXX                
  1.JOSE/KARLO MR                                                              
  2  TG 476 Y 10JUN 6 SYDBKK HK1  1000 1620  10JUN  E  TG/NOC3Z9               
  3 AP SYD +61289647811 - AMADEUS PACIFIC - CSC NSW AU - A                     
  4 TK OK12MAY/SYD1A098R                                                       
  5 OPW-19MAY:1100/1C7/TG REQUIRES TICKET ON OR BEFORE                         
        20MAY:1100/S2                                                           
  6 OPC-20MAY:1100/1C8/TG CANCELLATION DUE TO NO TICKET/S2                     
  * SP 12MAY/HGSU/SYD1A098R-NOC3Z9                                             
>rfhg

--- RLR ---                                                                    
-ASSOCIATE PNR-                                                                
RP/SYD1A098R/SYD1A098R            HG/SU  12MAY17/0834Z   XXXXXX                
RF HG                                                                           
  1.JOSE/KARLO MR                                                              
  2  TG 476 Y 10JUN 6 SYDBKK HK1  1000 1620  10JUN  E  TG/NOC3Z9               
  3 AP SYD +61289647811 - AMADEUS PACIFIC - CSC NSW AU - A                     
  4 TK OK12MAY/SYD1A098R                                                       
  5 OPW-19MAY:1100/1C7/TG REQUIRES TICKET ON OR BEFORE                         
        20MAY:1100/S2                                                           
  6 OPC-20MAY:1100/1C8/TG CANCELLATION DUE TO NO TICKET/S2                     
  * SP 12MAY/HGSU/SYD1A098R-NOC3Z9                                             
>ef
                                                                                
WARNING: TG REQUIRES TICKET ON OR BEFORE 20MAY:1100/S2                         
>ef  <-  just do another EF to override the warning

--- RLR ---                                                                    
-PARENT PNR-                                                                   
RP/SYD1A098R/SYD1A098R            HG/SU  12MAY17/0834Z   NOC3Z9                
SYD1A098R/0610HG/12MAY17                                                       
  1.JOSE/HANNAH MS(INF/BABY/10JUN16)                                           
  2  TG 476 Y 10JUN 6 SYDBKK HK1  1000 1620  10JUN  E  TG/NOC3Z9               
  3 AP SYD +61289647811 - AMADEUS PACIFIC - CSC NSW AU - A                     
  4 TK OK12MAY/SYD1A098R                                                        
  5 SSR INFT TG HK1 JOSE/BABY 10JUN16/S2                                       
  6 OPW-19MAY:1100/1C7/TG REQUIRES TICKET ON OR BEFORE                         
        20MAY:1100/S2                                                           
  7 OPC-20MAY:1100/1C8/TG CANCELLATION DUE TO NO TICKET/S2                     
  * SP 12MAY/HGSU/SYD1A098R-NOC43M  
                                           
>rfhg
--- RLR ---                                                                     
-PARENT PNR-                                                                   
RP/SYD1A098R/SYD1A098R            HG/SU  12MAY17/0834Z   NOC3Z9                
SYD1A098R/0610HG/12MAY17                                                        
RF HG                                                                          
  1.JOSE/HANNAH MS(INF/BABY/10JUN16)                                           
  2  TG 476 Y 10JUN 6 SYDBKK HK1  1000 1620  10JUN  E  TG/NOC3Z9                
  3 AP SYD +61289647811 - AMADEUS PACIFIC - CSC NSW AU - A                     
  4 TK OK12MAY/SYD1A098R                                                       
  5 SSR INFT TG HK1 JOSE/BABY 10JUN16/S2                                       
  6 OPW-19MAY:1100/1C7/TG REQUIRES TICKET ON OR BEFORE                         
        20MAY:1100/S2                                                          
  7 OPC-20MAY:1100/1C8/TG CANCELLATION DUE TO NO TICKET/S2                     
  * SP 12MAY/HGSU/SYD1A098R-NOC43M                                             
>er
                                                                               
WARNING: TG REQUIRES TICKET ON OR BEFORE 20MAY:1100/S2                         
>er   <- just do another er to override the warning message

--- AXR RLR ---                                                                
RP/SYD1A098R/SYD1A098R            HG/SU  12MAY17/0834Z   NOC3Z9                
SYD1A098R/0610HG/12MAY17                                                       
  1.JOSE/HANNAH MS(INF/BABY/10JUN16)                                           
  2  TG 476 Y 10JUN 6 SYDBKK HK1  1000 1620  10JUN  E  TG/NOC3Z9               
  3 AP SYD +61289647811 - AMADEUS PACIFIC - CSC NSW AU - A                     
  4 TK OK12MAY/SYD1A098R                                                        
  5 SSR INFT TG HK1 JOSE/BABY 10JUN16/S2                                       
  6 OPW-19MAY:1100/1C7/TG REQUIRES TICKET ON OR BEFORE                         
        20MAY:1100/S2                                                           
  7 OPC-20MAY:1100/1C8/TG CANCELLATION DUE TO NO TICKET/S2                     
  * SP 12MAY/HGSU/SYD1A098R-NOC43M
 

4. Enter a Received From element: RFMR PAXXXXXX

5. End the transaction on the record: ET

The System ends the transaction on the parent PNR and displays the record locators and the SP indicator.

Note: The record locators will not be displayed if you end the parent PNR with ER.

When you display a PNR that was manually split, the system appends the --- AXR --- tag to the PNR header.

After splitting a PNR, you can perform one or a combination of, the following transactions. You can perform these transactions before ending transaction on the associate PNR or the parent PNR.

Note: it is recommended that you end and file (EF) the associated PNR before making any changes to it.

The transactions you can perform are:

PNR Element  Modification
Names Name update
Itinerary Segment sell,
Air segments,
Informational segments,
Open segments,
Manual auxiliary segments,
Surface segments,
Segment cancel
Segment rebook Change segment status
Special Service Requests Seat item addition / cancellation
SSR addition / cancellation
SSR action code update
SSR GRPS YY TCP / SSR GRPF - add / cancel / modify
Other Service Information OSI addition/cancellation
Pricing Pricing entries allowed
Best buy with automatic rebook
Ticketing Addition of any ticketing or fare element 
Manual TST entries (TTC, TTI, TTA, TTU, TTF, TTE)
Ticket print (parent PNR only) 
Invoice print (parent PNR only)

To add additional segments, such as air, car or hotel, you must complete the spit transaction and redisplay either the associate PNR or the parent PNR. Redisplay the PNR that you want to add.

Split Multiple Name Elements

If you need to split multiple Name elements, separate the Name element numbers by a comma (,) for multiple elements or a dash (-) for a range of name elements. For example:

SP1,3,5 or SP3-6 or SP1,3,5-8

Transfer and Retain Elements

When you split a PNR, elements associated to the names being split are transferred to the new PNR.

PNR elements without advice codes, status codes, and passenger association are normally duplicated to the split PNR. You can manually transfer elements or retain them in the original PNR.

To retain elements in the parent PNR, enter the element number followed by .0. To transfer the element to the associate PNR, enter the element number followed by .1. We will use this PNR example to illustrate:

--- RLR ---
RP/MIAXXXXXX/MIAXXXXXX            GZ/SU   6MAR1x/1651Z   RECLOC
  1.PAXXX/JOAN   2.PAXXX/ANNE
  3  6X 239 Y 13OCT 7 MIAEWR HK2            800A1055A   *1A/E*
  4 AP MIA XXX-XXX-XXXX - AMADEUS - A
  5 TK TL04MAR/MIAXXXXXX
  6 RIU CHECK
  7 RII RETAIN THIS REMARK
  8 RII TRANSFER THIS REMARK

To split passenger 2, retain elements 6 and 7 in the parent, and transfer element 8 to the associate, enter:

SP2,6.0,7.0,8.1

Component Identifies
SP2, Split Name element 2
6.0,   Retain element 6 in parent PNR
7.0,   Retain element 7 in parent PNR
8.1 Transfer element 8 in associate PNR

System response:

-ASSOCIATE PNR-
RP/MIAXXXXXX/MIAXXXXXX            GZ/SU   6MAR1x/1651Z   RECLOC
  1.PAXXX/ANNE
  2  6X 239 Y 13OCT 7 MIAEWR HK1            800A1055A   *1A/E*
  3 AP MIA XXX-XXX-XXXX - AMADEUS - A
  4 TK TL04MAR/MIAXXXXXX
  5 RII TRANSFER THIS REMARK
  * SP 06MAR/GZSU/MIAXXXXXX-RECLOC

When you display the parent PNR, you can see the two elements that were retained:

-PARENT PNR-
RP/MIAXXXXXX/MIAXXXXXX            GZ/SU   6MAR1x/1651Z   ZHPX88
MIAXXXXXX/2775GZ/4MAR1x
  1.PAXXX/JOAN
  2  6X 239 Y 13OCT 7 MIAEWR HK1            800A1055A   *1A/E*
  3 AP MIA XXX-XXX-XXXX - AMADEUS - A
  4 TK TL04MAR/MIAXXXXXX
  5 RIU CHECK
  6 RII RETAIN THIS REMARK

  * SP 06MAR/GZSU/MIAXXXXXX-RECLOC

Reference: Amadeus Help pages HE SPLIT

For additional information refer also the document attached in the related links section below.